Frequently Asked Questions (FAQ)

1. Where do you ship from?
We work with international suppliers, so your order may be shipped from various warehouses depending on product availability and your location.

2. How long does shipping take?
Shipping typically takes 7–20 business days. You’ll receive a tracking number once your order is shipped.

3. How can I track my order?
You’ll get an email with your tracking number once your order is dispatched. You can also track it directly through our Order Tracking page.

4. Do you offer returns or exchanges?
Yes, you have 14 days after receiving your item to request a return. Please check our Return Policy for more details.

5. Can I cancel my order?
Orders can only be cancelled within 2 hours of purchase. After that, we begin processing them.